Front Office Supervisor RH

Job Description

Job Ttitle: Front Office Supervisor RH

Company: Ridgecrest Regional Hospital


Description: OUR TOP WORK PERKS

• Flexible scheduling – because work/life balance matters to us
• Tuition reimbursement and learning opportunities – we give you the opportunity to continuously grow
• Fantastic total rewards program, including: medical, dental, vision and 403B
• Gym Membership Reimbursement, Free Chair Massages
• Paid time off – we value your life outside of work
• …and so much more!

A BIT ABOUT USWe are Ridgecrest Regional Hospital, and our goal is to be the partner of choice for the healthcare needs of our community. We take a person-centric focus to healthcare, and this means that every individual who steps through our doors – be they a patient, family member, or staff – is at the center of everything we do.
Our town of Ridgecrest is a family-friendly community of 30,000 in the desert of central Southern California, far from the traffic and commotion of LA. It’s near the Sierra Mountains and full of natural wonders, outdoor activities, and sunshine. It offers plenty of beautiful outdoor scenery and activities, as well as shorter commutes, great schools, and a more easygoing lifestyle! This critical access hospital is close to Mount Whitney, Sequoia National Forest and Death Valley. It is the perfect close-knit community if you are an outdoor adventurist looking for slightly slower-paced living while also continuing to grow in your healthcare career.Learn about a nursing career at RRH:
What’s it like to work at RRH?:JOB SUMMARY:The Front Office Supervisor provides operational support to the Ridgecrest Regional Health Clinics. The Front Office Supervisor is a position for a highly organized team member with excellent communication skills, who is able to guide and motivate staff to achieve optimal performance. Front Office Supervisor will effectively and efficiently manage and provide direction to the front office staff in the RHC in its Clinic locations on the Ridgecrest Regional Hospital campus, in Trona and at future Clinic locations.
The Front Office Supervisor will oversee front office staff to ensure procedures and tasks are completed correctly and in accordance with Ridgecrest RHC standards with specific focus on customer service and patient flow. They will assist with selection and provide training, orientation and remediation of RHC front office staff. The Front Office Supervisor will be responsible for day to day oversight of front office duties and functions including: policy and procedure; patient scheduling and registration; monitoring document imaging and medical record completion; processing billing information; charge entry, payment posting, batch balancing and cash reconciliation/balancing as determined by the Clinic Administrator to meet the needs of the Clinic and the Hospital.
The Front Office Supervisor will also oversee staff scheduling and monitoring attendance, approving timecards and assisting in staff evaluations, hiring and any remediation required for the front desk staff.QUALIFICATIONS:1. A minimum of five years supervisory and patient access, third party payer, CPT and ICD-10 experience.
2. Skill in establishing and maintaining relationships with patients, staff and the public.
3. Knowledge and understanding of teamwork and team orientation. Skill in accomplishing tasks through cooperation with peers.
4. Knowledge of registration, scheduling, cashiering and coding functions to ensure efficiency and total quality patient care.
5. Knowledge of areas of Medical Terminology and insurance plans, and office cash payment policies and procedures.
6. Excellent communication skills, both verbal and written.
7. Knowledge of organizational policies, regulations and procedures, both business and administrative.
8. Must possess strong problem solving skills.
9. Ability to read and write simple to complex correspondence.
10. Proficiency with the Microsoft Suite including Word, Excel and Outlook.
11. eMD’s and McKesson Paragon experience required.Additional Info:Pay Ranges:
$18.55 – $28.43Full time:
Medical, Dental, Vision and 403B, Life Insurance, Flex Spending Accounts, Employee Assistance Program, Gym Membership Reimbursement, Paid Time OffContact information
Apply online or by sending resume to recruiter@rrh.org. Due to the volume of applications we receive, only those candidates selected for an interview will be contacted. Thank you for your interest in Ridgecrest Regional Hospital.

Salary:

Location: Ridgecrest, CA

Date: Sat, 15 Feb 2025 03:56:26 GMT


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